We do not accept any returns and exchange except manufacturer damages.
* You must request a return claim within 14 business days of the receipt of goods.
* BANJJUL inc will not issue a return authorization for dagames and return claims after indicated dates.
All packages must be unopened and include original label. There is a 20% restocking fee for any unauthorized or overdue returns.
We request customers to keep all packages unopened and include original manufacturers’ packaging and label.
Items should be unworn, unaltered and unwashed with all tags.
We do not accept incomplete pre-packs returned to us or garments used.
No Refund Policy
Refunds will not be issued for damage or return claims.
Only store credit will be issued. All discounted or sale items are final and cannot be returned.
Shipping and handling charges are not refundable.
How to return an item
Please include your po# the subject line and the following:
- Company name
- Invoice number/order id
- Style number
- Quantity & color
- Image of merchandise (damage)
- Reason of return
Once you receive a return authorization(ra) form, please mail the package to
attn: online returns
1001 e towne ave #109
los angeles, ca 90021
if an order cancellation is necessary, a written request to the manufacturer must be approved before any order can be cancelled.